Afiniti is the world\u2019s leading applied artificial intelligence and advanced analytics provider, which transforms the way humans interacts by pairing individuals on the basis of behavior. Afiniti operates at the cutting edge of telephony sales optimization; serving key FTSE 100 and Fortune 100 multinational clients. To date, Afiniti has delivered over $4 billion in revenue for its clients.<\/p>\n

At the heart of Afiniti\u2019s proposition is its unique ability to measurably increase contact center revenue by 4-6%. Afiniti delivers this lift using its patented \u201cArtificial Intelligence\u201d technology to identify psychographic and demographic pairings between customers and agents which are more optimal than the random \u201clongest waiting agent \/ longest waiting caller\u201d strategy, traditionally deployed in contact centers.
\nSee more at: https:\/\/www.afiniti.com\/what-we-do\/<\/p>\n","protected":false},"excerpt":{"rendered":"

Afiniti is the world\u2019s leading applied artificial intelligence and advanced analytics provider, which transforms the way humans interacts by pairing individuals on the basis of behavior. Afiniti operates at the cutting edge of telephony sales optimization; serving key FTSE 100 and Fortune 100 multinational clients. To date, Afiniti has delivered over $4 billion in revenue Explore <\/span><\/a><\/p>\n","protected":false},"featured_media":2127,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":""},"tags":[338,340,337,339,341],"company_category":[36],"company_type":[19],"_links":{"self":[{"href":"https:\/\/cioitdirectory.com\/wp-json\/wp\/v2\/company\/185"}],"collection":[{"href":"https:\/\/cioitdirectory.com\/wp-json\/wp\/v2\/company"}],"about":[{"href":"https:\/\/cioitdirectory.com\/wp-json\/wp\/v2\/types\/company"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cioitdirectory.com\/wp-json\/wp\/v2\/media\/2127"}],"wp:attachment":[{"href":"https:\/\/cioitdirectory.com\/wp-json\/wp\/v2\/media?parent=185"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cioitdirectory.com\/wp-json\/wp\/v2\/tags?post=185"},{"taxonomy":"company_category","embeddable":true,"href":"https:\/\/cioitdirectory.com\/wp-json\/wp\/v2\/company_category?post=185"},{"taxonomy":"company_type","embeddable":true,"href":"https:\/\/cioitdirectory.com\/wp-json\/wp\/v2\/company_type?post=185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}