KANA understands the value of great Customer Service experiences. We provide on-premises and cloud
\nsolutions for large enterprises and mid-market organizations, and by unifying and maintaining context
\nfor customer journeys across agent, Web, social and mobile experiences, KANA solutions have reduced
\nhandling time, increased resolution rates and improved net promoter scores (NPS) at more than 900
\nenterprises \u2013 including many of the Fortune 500 and more than 250 government agencies. At KANA, we
\nhelp create differentiated and personalized customer experiences that count.<\/p>\n

See more at:<\/p>\n","protected":false},"excerpt":{"rendered":"

KANA understands the value of great Customer Service experiences. We provide on-premises and cloud solutions for large enterprises and mid-market organizations, and by unifying and maintaining context for customer journeys across agent, Web, social and mobile experiences, KANA solutions have reduced handling time, increased resolution rates and improved net promoter scores (NPS) at more than Explore <\/span><\/a><\/p>\n","protected":false},"featured_media":2529,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":""},"tags":[1974,2352,1582,2351,2353,1503],"company_category":[177,36],"company_type":[19],"_links":{"self":[{"href":"https:\/\/cioitdirectory.com\/wp-json\/wp\/v2\/company\/1029"}],"collection":[{"href":"https:\/\/cioitdirectory.com\/wp-json\/wp\/v2\/company"}],"about":[{"href":"https:\/\/cioitdirectory.com\/wp-json\/wp\/v2\/types\/company"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cioitdirectory.com\/wp-json\/wp\/v2\/media\/2529"}],"wp:attachment":[{"href":"https:\/\/cioitdirectory.com\/wp-json\/wp\/v2\/media?parent=1029"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cioitdirectory.com\/wp-json\/wp\/v2\/tags?post=1029"},{"taxonomy":"company_category","embeddable":true,"href":"https:\/\/cioitdirectory.com\/wp-json\/wp\/v2\/company_category?post=1029"},{"taxonomy":"company_type","embeddable":true,"href":"https:\/\/cioitdirectory.com\/wp-json\/wp\/v2\/company_type?post=1029"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}