Medallia

Medallia makes software that improves the customer experience. We enable companies, regardless of their size or complexity, to stay close to their customers. Our cloud-based SaaS platform captures feedback from people no matter where they are—mobile, social, web, in-store—and provides everyone within an organization access to critical data about the customer. We then give the most relevant employees, whether frontline, mid-level or executive, the insight they need to solve issues, drive innovation and implement ideas that are customer-based and ultimately, create business value.
Since 2001, we have been paving the Customer Experience Management space and transforming businesses across the financial services, telecommunications, hospitality, airlines, retail, government, professional services and technology industries. And what’s more: we have a lot of fun doing it. For more details http://www.medallia.com/about/